Terms & Conditions

Hyvalyn Modern Lighting 

1. Introduction

These Terms & Conditions govern your use of our website and the purchase of lighting products from Hyvalyn through www.hyvalyn.com.

By accessing our website or placing an order, you agree to be bound by these terms.

Throughout this document, “we”, “our”, and “Hyvalyn” refer to the brand Hyvalyn, and “you” refers to the customer using our website.

2. General Conditions

By placing an order on our website, you confirm that:

  • You are at least 18 years old
  • You are providing accurate and complete information
  • You are legally capable of entering into a binding contract

We reserve the right to update or modify these terms at any time. Changes will apply to all new orders.

3. Products & Services

Hyvalyn specializes in premium lighting solutions including decorative, architectural, and functional lighting.

All products are subject to availability. In case an item is out of stock after purchase, we will inform you and issue a full refund if necessary.

4. Pricing & Payment

All prices listed on our website are in AED (United Arab Emirates Dirham) unless stated otherwise.

  • Prices do not include delivery or installation unless specified
  • Full payment is required at checkout
  • We reserve the right to change prices at any time without prior notice

5. Free Delivery Policy

We offer free standard delivery across the UAE on all orders above AED 3,000.

  • Orders below AED 3,000 will incur a delivery fee based on location and order size
  • Delivery timelines may vary depending on product availability and project complexity

6. Product Display & Accuracy

We strive to present all products as accurately as possible. However:

  • Colors may vary depending on screen settings
  • Images are for illustration purposes only
  • Measurements and specifications must be reviewed carefully by the customer

It is your responsibility to ensure the selected products fit your space and requirements.

7. Orders & Acceptance

Placing an order on our website constitutes an offer to purchase.

We reserve the right to:

  • Accept or reject any order
  • Cancel orders due to errors in pricing or availability

Once your order is confirmed, modifications may not be possible or may incur additional costs.

8. Delivery & Installation

Delivery and installation services (if applicable) are subject to site conditions.

Please ensure:

  • Access to the property is available
  • Electrical readiness for lighting installation
  • Presence of a responsible person at the time of delivery

Hyvalyn is not responsible for delays caused by site conditions or third-party factors.

9. Returns & Cancellations

Our Return and Cancellation Policies are part of these Terms & Conditions.

  • Custom or made-to-order lighting items cannot be returned or exchanged
  • Returns are only accepted for defective or damaged items (subject to inspection)
  • Requests must be submitted within the specified return window

10. User Responsibilities

You are responsible for maintaining the confidentiality of your account details and password.

Hyvalyn is not liable for any unauthorized access resulting from your negligence.

11. Intellectual Property

All content on this website, including images, designs, and text, is the property of Hyvalyn and may not be used without permission.

12. Limitation of Liability

We are not liable for:

  • Indirect or consequential damages
  • Installation issues caused by third parties
  • Electrical incompatibility at the customer’s location

13. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates.

14. Contact Information

For any inquiries regarding these Terms & Conditions, please contact us via:
Website: www.hyvalyn.com